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Part III: Sonlight – Once More Unto the Breach

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Sonlight drama #3 - John HolzmannFolks, you are not going to believe this. I posted about my experience with Sonlight (The Sonlight Isn’t Shining) -  my honest opinion -  here on my personal blog. As most of you know, this is my avenue to vent frustrations and discuss family issues. As a result, I am now being insulted by one of the owners of Sonlight Curriculum.

Yesterday, I posted, Part II: Son of Sonlight, a reply to Luke Holzmann, whose comment was spin control, yet still professional. Luke is entitled to his opinion, and he wished me well with whatever materials I chose.  Today, I received another comment this time from his father, John Holzmann, which practically brought me to tears. He was malicious and shamelessly cruel. At this point, I am so glad we will not be purchasing from them. I cannot imagine learning Christian principals from persons that behave this way.

While I will not post all of his comment because it contains personal credit information, I will quote portions:

Are you saying you would think your son or daughter is doing well in school if he or she came home with a report card showing a low D grade? And you’d be pleased if he or she ranked second from the bottom in a class of 28 students?

Our report was full of items that are incorrect because Transunion has not updated our report in almost four years. As a result, our Transunion score is lower than the scores listed with Experian and Equifax. We are currently working to correct these inaccuracies.  That being said, I never claimed to have perfect credit or the highest score, but we do have revolving credit with great payment history, several loans with good interest rates and have had no trouble receiving financing from anyone else. That is the honest to God truth.

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Part II: Son of Sonlight

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Sonlight drama #2Today, I received a comment from Luke Holzmann, head of Sonlight Curriculum’s ‘Media Relations’ and son of founder, Sarita Holzmann. It was a lengthy, damage control response basically repeating the same excuses I was told before. They stand by their poor decision, but I still know their judgement is dead wrong. Additionally, I find it humorous that they located my first Sonlight post so quickly and tried to minimize any damage my post might cause. I have decided not to approve Luke’s “comment” and I’ll tell you why:

Sonlight Curriculum has their own forums: These forums are private, limited only to customers who have purchased materials directly from the company (not from another individual, 2nd hand). They can make themselves look good all they want there and make me out to be some sort of nut job. Luke can attempt to spin this situation all he wants:

I’m sorry that Sonlight did not meet your needs and even more sorry that we have angered you. I am a huge fan of Sonlight–since I grew up on it [smile]–but realize we failed to serve you.

and hope to come out looking like one of the “good guys.” Sorry Luke, but I’m not retracting a single word. I still stand by the facts and I will not post your spin control here so that you feel like this matter is resolved.

As a result of this predicament, I will not purchase anything from Sonlight Curriculum in the future because they do not value me as a customer. They can tell me how wonderful their employees are and how very much they cared about my order. I don’t believe it for a second.

Oh, Luke & Sonlight: Glad you enjoyed my blog (21 visits so far)! Come back and visit anytime. [sarcasm]

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The “Sonlight” Isn’t Shining – How One Company Mistreated and Outright Lied to Me

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Sonlight drama #1I adopted a saying a while back as my motto: “What doesn’t kill you makes you stronger.” While I still think this applies, I now believe something is missing from that statement: What they didn’t tell you is, it might not kill you, but it will most likely push you around, kick you while your down until you’re spitting up blood, possibly crap on you, then kick some dirt on you as it walks away, leaving you sobbing and in pain. Harsh? Probably, but it seems life is that way.

Ok, so I’m not in the Christmas spirit today, and yes, I’m probably in a REALLY bad mood. For that, I apologize. I’m just sick and tired of fighting with idiots that for whatever reason think they are better than you. Let me fill you in on my latest drama.

I had planned to order a set of books for my son from a company called Sonlight Curriculum, a supposedly Christian company that sells homeschooling materials. I’ve heard excellent things about their curriculum and was excited to try it out. They are somewhat pricey, but my kids are worth it. My husband didn’t receive a Christmas bonus this year, which makes gifts a little lean. Fortunately Sonlight Curriculum had a “time payments” option. My order was almost $1,100 and time payments required a down payment of around $300, followed by monthly payments for anywhere from 3-6 months. Sounded like a great idea, and I could pay it off early with our tax return. Read the rest of this entry »

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