Today, I received a comment from Luke Holzmann, head of Sonlight Curriculum’s ‘Media Relations’ and son of founder, Sarita Holzmann. It was a lengthy, damage control response basically repeating the same excuses I was told before. They stand by their poor decision, but I still know their judgement is dead wrong. Additionally, I find it humorous that they located my first Sonlight post so quickly and tried to minimize any damage my post might cause. I have decided not to approve Luke’s “comment” and I’ll tell you why:

Sonlight Curriculum has their own forums: These forums are private, limited only to customers who have purchased materials directly from the company (not from another individual, 2nd hand). They can make themselves look good all they want there and make me out to be some sort of nut job. Luke can attempt to spin this situation all he wants:

I’m sorry that Sonlight did not meet your needs and even more sorry that we have angered you. I am a huge fan of Sonlight–since I grew up on it [smile]–but realize we failed to serve you.

and hope to come out looking like one of the “good guys.” Sorry Luke, but I’m not retracting a single word. I still stand by the facts and I will not post your spin control here so that you feel like this matter is resolved.

As a result of this predicament, I will not purchase anything from Sonlight Curriculum in the future because they do not value me as a customer. They can tell me how wonderful their employees are and how very much they cared about my order. I don’t believe it for a second.

Oh, Luke & Sonlight: Glad you enjoyed my blog (21 visits so far)! Come back and visit anytime. [sarcasm]

Popularity: 21%

Posted in Family woes, Sadness, Simply Katie | 2 Comments » | 86 views